Administrative Support • Virtual Assistance

Keeping Business Organized Behind the Scenes.

I provide reliable administrative and virtual support that keeps schedules, communication, records and day-to-day business tasks organized and moving forward.

Open to Onsite & Remote Opportunities
Administrative SupportVirtual AssistanceOperations Support
Administrative Professional
Nigeria  |  Open to Remote
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Administrative Support Virtual Assistance Calendar Management Email Management Data & Documentation Customer Support CRM Support Digital Organisation Record Keeping Executive Support
About Me
“So many businesses struggle with keeping up with the little things that eventually become big problems.”

Emails that need replies, appointments that need scheduling, documents that need organising, records that need updating, customers that need follow-up and tasks that cannot afford to be forgotten.

That’s where I come in.

Hi, I’m Peace Okoli, an Administrative Support & Virtual Assistant with experience supporting executives and keeping day-to-day operations organised and on track.

I’m results-driven, detail-conscious and serious about follow-through. I learn new tools and processes quickly, adapt to different working environments and take responsibility for getting things done properly.

I also hold a B.Sc. in Economics, which has strengthened my ability to work with information, numbers and structured processes.

“My goal is simple: to become the person you can trust with the details and know they’re being handled.”

Open to onsite and remote opportunities.
What I Do

Services

Reliable, precise and professional support across the tasks that keep your business moving.

01
Administrative Support
  • Day-to-day administrative assistance
  • Data entry
  • Documentation
  • Record keeping
  • File organisation
  • Administrative coordination
  • Follow-up and task tracking
02
Calendar & Schedule Management
  • Calendar organisation
  • Appointment scheduling
  • Meeting coordination
  • Reminders
  • Schedule updates
  • Time and meeting coordination
03
Email & Communication Support
  • Inbox organisation
  • Email support
  • Professional correspondence
  • Follow-ups
  • Communication tracking
  • Administrative communication
04
Virtual Assistance
  • Remote administrative support
  • Digital organisation
  • Research and information gathering
  • Task coordination
  • Document management
  • Online business support
05
Customer Support & CRM
  • Customer inquiries
  • Ticket management
  • Customer records
  • CRM updates
  • Follow-up
  • Support documentation
06
Data & Document Management
  • Data entry
  • Google Sheets & Excel
  • Record organisation
  • Digital filing
  • Reports
  • Document preparation
Process

How I Work

01

Understand

I first understand the task, priority and expected outcome before moving forward.

02

Organise

I structure the information, files, schedule or workflow so everything is clear and easy to manage.

03

Execute

I complete the task carefully and keep communication clear throughout the process.

04

Follow Through

I track pending items, confirm completion and make sure important details do not get overlooked.

“Good administrative support is not only about getting things done. It is about making sure nothing important gets lost along the way.”

Competencies

Skills

Administrative & Executive Support
  • Administrative Support
  • Executive Support
  • Calendar Management
  • Email Management
  • Meeting Coordination
  • Document Preparation
  • File & Folder Organisation
  • Follow-ups
  • Task Coordination
Data & Client Operations
  • Data Entry
  • Online Research
  • Customer Database Management
  • Lead Tracking
  • Client Information Management
  • Records Management
  • Google Sheets
  • Google Forms
  • Reporting
Communication & Customer Support
  • Customer Support
  • Client Communication
  • Email Communication
  • Ticket Management
  • CRM Support
  • Customer Follow-up
  • Issue Documentation
Portfolio

Selected Work

01 Lead Management & Administration

Client Intake & Lead Management System

Created a client intake workflow that collects potential-client information, organises responses and supports lead tracking and follow-up.

Google FormsGoogle Sheets
02 Digital Administration

Administrative Workspace Organisation

Organised a centralised business workspace for managing clients, meetings, finance, marketing, SOPs, templates and reports.

Google DriveGoogle DocsGoogle Workspace
03 Calendar Management

Calendar & Meeting Management

Managed a simulated executive calendar by scheduling meetings, setting reminders, creating recurring events, adding meeting details and checking for conflicts.

Google Calendar
04 Customer Support & CRM

Customer Support & CRM Workflow

Practised managing customer support requests, documenting customer issues, organising tickets and handling common support scenarios.

ZendeskHubSpot
05 Email & Communication

Email Management & Client Communication

Handled simulated business communication including meeting confirmations, client follow-ups, customer responses and professional email management.

GmailGoogle Workspace
06 Visual & Content Support

Business & Visual Content Support

Created clean visual materials using Canva while supporting business communication and presentation needs.

Canva
Background

Experience

November 2024 – July 2025
Virtual Assistant
Exulted Eagles Nigeria

Provided remote administrative and virtual support across data entry, documentation, record keeping and day-to-day administrative tasks.

  • Managed data entry, digital records, attendance and stock records while keeping information organised and easy to retrieve.
  • Maintained and organised documents, files and administrative records to support smooth day-to-day operations.
  • Cross-checked stock and delivery records to maintain accurate information and identify discrepancies.
  • Supported administrative communication and reporting using Microsoft Office, Google Workspace and other digital tools.
January 2018 – December 2021
Personal Assistant to Managing Director
Sonvic Table Water

Provided direct administrative support to the Managing Director and supported day-to-day office activities.

  • Managed the Managing Director’s appointments, calendar and day-to-day administrative tasks.
  • Organised confidential documents, records and meeting notes, keeping important information structured and accessible.
  • Handled calls, emails and follow-ups while keeping track of pending tasks and appointments.
  • Prepared reports and documents using Excel, Google Sheets and Google Docs and supported smooth office operations.
Technology

The Digital Toolkit

Productivity & Administration
Google Drive
Google Docs
Google Sheets
Google Forms
Google Calendar
Gmail
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Zoom
Microsoft Teams
Customer Support & CRM
Zendesk
HubSpot
Design & Visual Support
Canva
The Difference

Why Work With Me

Organised

I bring structure to information, files, schedules and everyday tasks. Everything has a place and a process.

Attentive

I pay attention to details and understand that small mistakes can affect bigger workflows. Nothing gets skimmed.

Dependable

I follow through on tasks and keep track of what still needs attention. If I say it will be done, it will be done.

Adaptable

I learn new tools and systems quickly and adjust to the way each business works, not the other way around.

“My goal is simple: to make the work around you feel more organised, manageable and under control.”

Credentials

Certifications

Virtual Assistant Certificate
Professional Certification
VA Certificate
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Microsoft Suite Certificate
Professional Certification
MS Certificate
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Certificate
Education
B.Sc. Economics
Delta State University, Abraka

“My Economics background has strengthened my analytical thinking, attention to detail and understanding of how organisation and decision-making affect business operations.”

Languages
English
Full Professional Proficiency
Get in Touch

Let’s Make Work Feel More Organised.

If you’re looking for someone to support your administrative tasks, organise day-to-day operations and keep important details moving, I’d be happy to connect.

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